Monitoring live · founder-led since 2020
Your systems,
watched and protected.
Fix Action is a founder-led managed security and software firm. We keep your technology running and your business protected around the clock — and we build the custom software you run on. One team for the systems you depend on and the ones you wish you had.
Prefer to talk now? Call +1 (844) 507-6708.
What we do
A security practice and a software shop, under one roof
Most providers do one or the other. We do both, which means the people protecting your environment are the same people who can fix and extend it.
Managed IT & security
We become your IT and security team. Monitoring, patching, backups, and support across your devices and servers — on a response clock we publish and measure ourselves against.
Learn more24/7 monitoring & scanning
Around-the-clock automated monitoring for outages, performance, and anomalies, paired with continuous security scanning that re-checks your environment against the latest known vulnerabilities.
Learn moreIncident response
When something goes wrong, we run the response — containment, recovery, and a post-incident audit — so a bad day doesn't become a bad quarter.
Learn moreCustom development
Websites, web and mobile apps, and full platform builds. The same team that secures your systems builds the software your business runs on.
Learn moreIn every plan
The fundamentals, never an upsell
Whichever managed plan you land on, the baseline is the same: eyes on your systems at all hours, and a real team behind the alerts.
- 24/7 automated monitoring on every plan
- Continuous vulnerability scanning
- Managed, verified backups
- A private client portal — tickets, messaging, documents
- A plain-language monthly security report
- Published, measured response-time commitments
How we respond
A clock we hold ourselves to
Every issue is classified by its impact on your business, and we commit to a first-response time within your plan's coverage window. A critical incident pages our on-call team the moment it's raised and is worked continuously until you're back to normal.
1 hour
First response to a critical incident on Enterprise — any time, day or night.
24 / 7 / 365
Around-the-clock monitoring and Enterprise coverage. Critical incidents are never business-hours-only.
Every hour
Status updates during an active critical incident, until it's resolved.
Response targets vary by plan and severity. See the full matrix on our plans page.
Let's talk about your environment
We'll walk through what you're running, where the gaps are, and the plan that actually fits — no obligation. Pricing is scoped to your environment, not a number off a shelf.